Contact us

Trading Standards is responsible for New Zealand's fuel quality monitoring scheme. Contact us if you would like more information, or have a question or complaint.

Notice Icon Purple2 COVID-19

If you are visiting a Trading Standards site, you will be required to follow Government guidelines, which include wearing a mask, scanning in using the QR code/manually recording your visit and providing evidence of your vaccine pass. See COVID-19 updates for more information.

News and notices - COVID-19 updates

By phone

Freephone (within NZ): 0508 627 774
International calls: +64 3 962 2580

Hours: Monday - Friday 8:30am to 5pm NZT (except public holidays)

Office location and postal address

Consumer Protection and Standards Branch — Fuel Quality Monitoring
Ministry of Business, Innovation and Employment
15 Stout Street, Wellington 6011
PO Box 1473, Wellington 6140
New Zealand

Media enquiries

You can email our media desk at media@mbie.govt.nz

Assistance available

If English isn’t your first language, let us know when you call and we will use our interpreting service, Connecting Now. When you call, tell us what language you want, then wait to be connected to an interpreter.

Connecting Now(external link)

If you’re deaf or hearing impaired, you can use the Video Relay Service to get in touch with us.

Video Relay Service(external link)