For consumers
Your rights when buying fuel, how fuel quality is monitored in New Zealand, and what to do if you've got a complaint about your fuel.
In this section
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Protection for fuel consumers
Fuel consumers in New Zealand are protected by legislation, regulation, and the fuel quality monitoring scheme.
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The fuel industry in New Zealand
New Zealand's fuel industry has 5 main components — production and refining as well as importing, and distribution with retailing.
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Information about fuel
This page contains information for consumers about fuel makeup, quality and measurement.
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How fuel is monitored in New Zealand
Under the national fuel quality monitoring scheme, Trading Standards tests petrol and diesel samples to ensure oil companies are complying with the regulations.
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Making a complaint
If you think there's a problem with your fuel, you should contact the service station or oil company that sold it to you, and Trading Standards.